Hi May daughter missed her UC Shape training and now they put a hold on her enrollment. The SHAPE office said it's an automatic update and there is nothing they can do to expedite it. The regsitrar says there is nothing they can do either. She will miss her window of enrollment. Is there anyone else who can help?
Given the situation with your daughter's enrollment hold due to missing the UC SHAPE training, there are additional resources at UCLA that may help her navigate this issue.
Contact Key Offices Your daughter should reach out to the following offices:
- Dean of Students Office: They advocate for students facing administrative challenges and may provide guidance or intervention.
- Email: dean@saonet.ucla.edu
- Phone: (310) 825-3894
- UCLA Case Management Services: This office offers academic support and can assist with complex administrative issues.
- Email: CRTeam@ucla.edu
- Phone: (310) 825-7291
- Title IX Civil Rights Office: Since the SHAPE training falls under their jurisdiction, they may help verify her completion manually if the automated system is causing the hold.
- Email: TitleIXtraining@equity.ucla.edu
- Phone: (310) 206-3417
- Complete all three SHAPE training modules in Bruin Learn as soon as possible, as holds typically lift within 2-3 business days of completion.
- If the hold is cleared but she misses the enrollment deadline, she may need to file a Late Study List Petition through the Registrar’s Office to enroll after the standard window.