Are other parents kids having issues with the laundry facillites also. I swear my child brought everything home becuase he said the machines were crowded
It appears that your child's experience with the laundry facilities is not unique, as numerous parents and students at UCLA are reporting similar frustrations.
Common Issues
Many students have expressed dissatisfaction with the laundry services, particularly highlighting:
- Accessibility and Crowding: Over 50% of surveyed students reported difficulties accessing laundry machines at least once a week due to high demand.
- Equipment Reliability: Frequent complaints include machines being out of order, failing mid-cycle, or leaving clothes wet after drying.
- Payment App Challenges: The transition to the WASH-Connect app for tracking machine availability has led to confusion, with reports of the app inaccurately indicating that machines are available when they are not.
For ongoing issues, students can:
- Use the WASH-Connect App to check real-time machine availability.
- Report broken machines by contacting WASH Service Company at (800) 342-5932.
- Seek assistance from UCLA Housing Maintenance at (310) 825-3595 for facility-wide concerns.